Customer Testimonials

 
  • 911 Hazmat Cleanup is an exceptional company with extraordinary competent and knowledgeable staff.

    Their work is timely and of the highest quality. I would recommend them highly. Thank you!

    Alicia R.

  • 911 Hazmat provided truly outstanding service to our family at a most tragic and difficult time.

    They were thoughtful and courteous throughout the process and provided whatever support we needed from beginning to end. They were totally professional and extremely knowledgeable in all matters related to the clean up process, including navigating the claim process with the insurance company. There is no other cleanup company that could possibly come close to providing such a level of exceptional service and care.

    Paula K.

  • Awesome people, thank you!

    Love what they did for the older woman in Sacramento!

    Anna R.

  • Hoarder & Mold Remediation

    They wear masks and are all tested regularly for COVID, which I appreciated. I cannot begin to convey how difficult it was to get rid of the contaminated sentimental and irreplaceable childhood items at my parents’ home, and they were so understanding and sensitive to the loss of the items. Their compassion made the process a lot easier for me. The home had been condemned, and due to how meticulous the report was, it was certified as habitable again. I felt like 911 Hazmat was on my side and there to help me, and I found that to be invaluable.

    Sherman L.

  • Unattended Death Cleanup

    They did a fabulous job. They were very thorough, complete and kept me informed throughout the whole process. They cleaned everything and they did an outstanding job.

    Diane H.

  • Hoarder Cleanup

    They were great. They were fantastic. Everyone of the crew was courteous. If they find something special, they would ask us if we want it or do they get rid of it. It was a very good experience. They were prompt, on time and a real joy to work with. They are highly recommended.

    Kathy H.

  • Fantastic Job

    My family and myself recently had the great pleasure of meeting and working with Kim, Dewayne and their remarkable team, who represent 911 Hazmat Cleanup.

 We have never in our lives had to deal with a situation, like the one we found ourselves facing a few weeks ago, clearing out my late father’s house, and we had no idea what to expect, but we were delighted by the results, and the team from 911 Hazmat Cleanup.

 Kim and Dewayne had the situation completely under control. They were the first on site and the last off site. They took complete control of a very sensitive situation and handled it with the highest degree of professionalism. Every morning there was a brief about the previous day’s events and the expectations for the day ahead. They were organised, informative, hard working and efficient. They were caring, respectful and kind ( even providing lunch and refreshments). They had excellent communication skills and carried out the job to a very high standard, and according to the agreement.

We were so impressed with the team, who all pulled together. I was amazed by their tenacity and by their ability to stay so happy and positive during the course of a week, going above and beyond our expectations.

 I would recommend them to anyone without hesitation, and in fact I have already recommended them to two agencies. 

So thank you all and good luck for the future. You made a big difference to us, and when we look back at this time, we will always remember the fantastic job you all did, and that’s an understatement.

    Eddy O.

  • Great Company!

    Great company! Kind, courteous, and professional.
    Excellent service to get the job done!

    Shaunte' B.

  • Above and Beyond

    Dwayne from 911 Hazmat went above and beyond what he was called to do. I needed a Hazmat company and Dwayne was the first and only call I needed to make. I had no previous experience dealing with hazmat companies and he made my experience so easy given the situation. He came to the property within a few hours to give me an estimate and he made me feel so comfortable that I needed look no further. He began work as soon as he could and went above and beyond to get our property back in good condition. He did a fantastic cleaning job but he did it so efficiently and in such a timely manner. After his work had been completed I felt him to be so trustworthy that I called him to ask if he could recommend a hauling company to have some damaged furniture removed. Once again, I needed look no further. Dwayne took on the task himself of removing all of the furniture and rearranging the remaining furniture so that new flooring could be laid. And once the new floor was in he went back and replaced all the furniture to its original location. He went above and beyond what he was called to do. He was hands down the most reliable and trustworthy contractor of any kind that I have ever dealt with and is kind beyond words. I would trust Dwayne and his company with any work that I need done in the future and I would HIGHLY recommend him to anyone needing his services with zero hesitation. Dwayne and his company are extremely reliable, honest and completely trustworthy. If I could give him more than five stars I would!

    Katherine J.

  • Friendly and Professional

    We had them come to help us clear out years of “storage” and rodent infestation. They were GREAT! The crew was both friendly and professional. Kim and Dwayne were wonderful to work with. Their estimate of the time was accurate and they provided all the tools necessary to get the job done. I highly recommend them.

    Sharifa W.

  • Fast, Efficient and Honest Work

    We recently had the pleasure of working with Dewayne and Kim, under some very stressful circumstances. From the minute I spoke to Dewayne I was convinced we had to go through their company. I called around and emailed a few places but they are the only ones that got back to me in a timely manner, with so much information. The level of knowledge is amazing but what made me so sure about them was based on how we were treated. We had absolutely no idea how we were going to go about the whole process and were expecting to spend thousands and thousands of dollars based on quotes we had received. However, instead of taking advantage of our cluelessness, they worked with us and made this process an extremely smooth one. Dewayne was always available when I had any questions or concerns and made sure all my questions were answered, no matter what time of day. If you’re looking for fast, efficient and honest work, please contact 911 Hazmat Cleanup. Trust me, you’ll love everything about them. Their work ethic, their energy, their deliverance… You will not regret it!!

    Daisy C.

  • Highly Recommend

    Did use the service cleaning and really they are professional, organized and they completed their work on their own without instructions from me. I recommend them very highly.

    Hazem A.

  • Amazed and Grateful

    I cannot say enough good things about Kim, Dewayne and their entire crew they are simply AMAZING!! Not knowing what to do with a garage full of junk, storage, and a rodent infestation, I contacted 911 Hazmat. They came out for an estimate, and we booked an appointment soon after. Kim and Dewayne made this overwhelming job so easy. We marked everything we wanted to keep with blue tape before they came out. When the crew arrived they were extremely friendly, professional, and ready to get to work. I was so worried I might have missed something, but any unmarked items they were not sure about they set aside for us to go through! They took everything out of our garage, hauled all of our unwanted junk, completely sanitized all of our stuff in the garage (even the floor and walls), re-boxed any boxes of storage that were destroyed, and put everything back for us neatly. I thought this job would take multiple days, but they were able to do all of this in about 4 hours. The estimate was spot on and worth every penny. I am absolutely amazed, and grateful for 911 Hazmat I highly recommend their services! Thank you so much Kim, Dewayne, and crew we appreciate everything:)!

    J.C.

  • Gave us Peace of Mind

    I must say that you guys are great. Thank you so much for the extra effort you put into the house. We were and still are facing a difficult time with caring for our father and his girlfriend of decades. Dewayne and Kimberly, you two have been great to deal with and have provided a positive experience in a trying time for us. Your patience with us in our decision making and your flexibility with us on start date gave us peace of mind and less to worry about moving forward. When I met you during the walk through, you made it comfortable putting me at ease on what you were able to do. You were very considerate of my father and respectfully acknowledged his armed forces and fireman service, as you Dewayne have served too.

    When I talked to you Dewayne and Kimberly on the start date where you and your crew were there ahead of time ready to work you were eager and diligent in asking questions. I knew that day that you read the instructions, informed your team and had a superb approach to following instructions and using your expert judgement and discretion. Thank you for introducing me to your workers who started work right away. The whole team was friendly, professional, and diligent as I watched your progress. I really appreciated how well prepared your team was to do the work and finish it, putting in extra effort.

    You and your team did extra unexpected but much appreciated work and you were there the whole way helping us out, proving updates, putting our minds at ease, and conscientiously achieving our mutual goals for the clean up.

    Thanks again very much. Go 911 Hazmat!

    John B.

  • Excellent Results Ahead of Schedule

    We asked 911 Hazmat Cleanup to completely empty and sanitize a house for us, including doing a full mold abatement. The entire process was very organized and professional, and all of the crew that worked on the job were fantastic. The owners Dewayne and Kim were great, holding our hands through the process and delivering excellent results ahead of schedule and on budget. They were very patient as well when they hit obstacles and addressed them with professionalism. We highly recommend 911 Hazmat Cleanup!

    Jeff G.

  • If I ever need to recommend a cleaning company to someone they'll know who to call.

    Sometimes it’s hard to explain how thankful you are but I’ll try. 911 Hazmat helped my family in a time of need. They came and did the work free of charge because they noticed that we were struggling to provide funds since we had just lost a family member. They acted very professional and did everything quick and correctly. Their performance is honestly really impressive.

    Antonio Guerra

  • To the entire 911 Hazmat team, I am forever grateful.

    911 Hazmat is a great company that provided invaluable services of biohazard cleaning, deep cleaning, packing and organizational services. From the beginning of the project to its conclusion, Kimberly, Sean, Dan and the team members were consummate professionals in all of the services that they provided. Communication and organization are key for this type of project, which were provided in abundance by everyone involved. Special thanks to their team leader Dan who always led by example and who exemplified these qualities in his daily approach to all aspects of the project.

    Mary G.

  • What an amazing group of young workers.

    We called 911 Hazmat to clean a neighbor’s house. I had the privilege of meeting the owner of the company and she is very professional and friendly. The workers said that this is a great company to work for. The team leader Sara was amazing too. They truly care about the owner’s feelings and are great at engaging in conversation. They take the time to get to know the owner of the house before they start to clean. They did such a professional job cleaning and sanitizing. I highly recommend this company if you have a lot of things to dispose and you need a specific area or whole house professionally cleaned. Price is fair and reasonable. We had a positive experience from the time we asked them to give us a quote to the time they were finished with the job. They sent us a before and after picture as well. If I ever need to refer a clean up crew to friends, I would definitely recommend this company.

    Michelle Y.

  • I 100% recommend their services.

    For my 2100 review I wanted to close out with a team that made a very difficult time in my life much easier. Cleaning out my father’s rental after he passed away suddenly. The team was utterly amazing and their work was hands down exactly what I needed. They left the home spotless, and were incredibly flexible and kind.

    Meg T.

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